Progressive Casualty Insurance –
Lead Data Analyst
2019 - Present | 2022 - Present (at Lead level)
Highlighted role achievements
- Replaced tabular estimation of core team metrics with statistical
models, reducing run-time and providing a framework to interpret
variable effects and model parsimony.
- Modeled claims adjuster productivity using zero-inflated negative
binomial GLM using R package
pscl
as well as non-linear
mixed-effects modeling with R package brms
, developing
theory for an alternative staffing criterion.
- Forecasted risk of when claim ID numbers might exceed limits using
Bayesian generalized linear regression with R package
rstanarm
, providing a recommended date for the start of a
large-scale effort to increase claim ID size.
- Increased efficiency by approximately 80 FTE using a data pipeline
in python to quantify auto inspector drive times using location
information and Google Maps Distance Matrix API.
- Improved team efficiency by creating an interactive framework in the
form of a web application for comparing adjustments to our staff model,
abstracting a previously labor-intensive manual process.
- Recast central team SQL dataset using delta compression to reduce
storage size by over 5x and reduce analyst time spent writing lengthy
and repetitive queries.
- Experienced in several SQL frameworks (TSQL, DB2, Snowflake, SQLite,
duckdb) creating complex queries joining several tables each with
hundreds of millions of records.
Contributions additional to role
- Top 3 finalist in the 2024 Inviztational, a company-wide
visualization challenge, to present on January 7 2025 a dynamic
visualization displaying satellite imagery of hurricanes over their
lifespan.
- Developed and taught a curriculum for a dual R and Python course to
25 attendees over a 9 month period.
- Enforced code best-practices, introduced collaborative git workflows
to our team, and checked critical code into Github repositories.
- Developed several R and python packages including tools to eliminate
boilerplate in SQL connections, extend
ggplot2
with a
company color palette, and other miscellaneous functions.
- Spent over 100 hours between 2021 and 2024 providing one-on-one
support to analysts all over the company supporting R, Python, and SQL
questions.
- Led bi-weekly R Clinic support sessions as the R SME for Progressive
(ongoing).
- Assisted in testing of Posit corporate productivity software, as
well as an in-house python cloud platform.
- Won 2nd place in SPrize 2021, a company-wide predictive modeling
challenge, involving over 15 teams.